Samsung Dm500a2mi User Manual(windows 10) Manual English (9.41 MB)

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Download Samsung Dm500a2mi User Manual(windows 10) Manual English (9.41 MB)

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User Manual - Page 1

www.samsung.com User Manual

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Table of contents - Page 2

2 Getting started 3 About this manual 7 Layout 13 Turning the computer on and off 14 Unlocking the screen 15 Windows Basics 18 Wired keyboard/mouse (optional) 20 Wireless keyboard/mouse (optional) 29 Memory card slot 32 External display 33 Using the LCD as an external monitor (optional) 34 Wired LAN 37 Wireless LAN (optional) 39 Using the Security slot Applications 40 Using applications 41 Samsung Settings 42 Samsung Security 44 Samsung Update 45 Online Support (S Service) 46 Samsung PC Help (Self-help application) Settings & Upgrade 47 LCD brightness 48 Volume 49 BIOS (Setup utility) T..

About this manual - Page 3

3 Getting started About this manual • This user manual is specially designed to detail the computer’s functions and features. • The user manual supplied with the computer may vary depending on the model. • Please read this manual before using the computer to ensure safe and proper use. • Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred in the user manual may not be the same as your environment. • Descriptions are based on the computer’s default settings..

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Getting started 4 Copyright Copyright © 2017 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer’s functions. Instructional icons and expressions W..

Getting started - Page 5

Getting started 5 • HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • All other trademarks and copyrights are the property of their respective owners. Trademarks • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics. • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. • Bluetooth ® is a registered trademark of Bluetooth SI..

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Getting started 6 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as 74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB. In add..

Getting started - Page 7

Getting started 7 Front view 3 1 2 4 6 7 5 Layout • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations. • Since some space on the HDD/SSD is reserved for system recovery and operations, the available space on the HDD/SSD may be less than the actual capacity. • Images and screenshots may differ from the actual appearance of the product.

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Getting started - Page 8

Getting started 8 Number/Name Description Touch buttons (optional) • You can use functions by touching the sensor buttons. Power LED • When the computer is on, the power LED is lit. Stand • This supports the computer. • To change the angle of the screen, hold the edges of the screen and tilt it to the desired angle. • Do not apply downward force to the product when it is placed face down. Doing so may damage the LCD. Number/Name Description Camera indicator light • This indicates the camera operating status. Camera • Using this camera, you can take still pictures and record vi..

Touch buttons (optional) - Page 9

Getting started 9 Number/Name Description Volume control / • Adjust the volume. Mode selection • Switches between PC mode and Monitor mode . – PC mode : The computer operates normally as a computer. – Monitor mode : The computer functions as a monitor. Touch buttons (optional) Touch the sensor buttons to control computer functions. 2 1

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Turns the computer on and off. - Page 10

Getting started 10 Number/Name Description Power button • Turns the computer on and off. Memory card slot • Insert a memory card into the slot. Right view/Left view

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Getting started - Page 11

Getting started 11 Number/Name Description Microphone • You can use the built-in microphone. Fan vents • The internal heat of the computer is emitted through these holes. • If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. Speaker • Sound is emitted from the speakers. Earpiece/ Headset jack • Connect an earpiece or a headset to the computer to listen to audio. USB 2.0 port • USB ports to which you can connect USB devices as well as a chargeable USB port are provided. • The USB port can be used to connect and charge a USB dev..

Getting started - Page 12

Getting started 12 Number/Name Description Security slot • Secure the computer by connecting an optional lock and cable to it. About the chargeable USB port • The charging status of the USB device is not displayed on the computer. • This feature may not be available with some USB devices. Number/Name Description HDMI input port • Used to connect an HDMI cable from an external device. • Connect to another device via an HDMI cable to receive its audio and video on your computer. HDMI output port • Used to connect an HDMI cable to an external device. Wired LAN port • Connect the ..

Turning the computer on and off - Page 13

Getting started 13 4 Press the Power button to turn the computer on. While the computer is on, the power LED is lit. About Windows Activation When you turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer. After turning on the computer, if the HDMI message appears on the screen, press the button to change the screen modes (Monitor mode → PC mode). Turning the computer on and off Turning the computer on 1 Connect the power cable to the AC adapter. 2 Connect the AC adap..

Turning the computer off - Page 14

Getting started 14 Unlocking the screen To unlock the lock screen, do one of the following: • Mouse : Click the lock screen. • Keyboard : Press any key. If the account has a password, enter the password to log in after unlocking the screen. Turning the computer off 1 Select the Start button ( ). 2 Select → Shut down . • Save all data before turning off the computer. • Since the procedures to turn the computer off may differ depending on the installed operating system, turn the computer off according to the procedures for the purchased operating system.

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Configuring the Windows Settings - Page 15

Getting started 15 Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( ) → . Then, select an option you want to change after the Windows Settings screen appears. You can also configure the settings from the Control Panel like previous OS versions. Select the Start button ( ) → Windows System → Control Panel . Windows Microsoft Windows is an operating system that is used to control a computer. • Images and available features may differ dep..

Using a multi desktop - Page 16

Getting started 16 Deleting a desktop 1 Select on the taskbar. 2 Move the cursor over the desktop icon you want to delete. Then, select in the upper-right corner of the icon. Moving a program to another desktop 1 Select on the taskbar. 2 Select a program or window you want to move. Using a multi desktop Multi desktop allows you to work on various tasks at the same time via multiple desktops. You can use different desktops for various purposes. Creating a new desktop 1 Select on the taskbar. 2 Select New desktop . A new desktop will be added. You can select a desktop from the list displayed ..

Checking notifications - Page 17

Getting started 17 Action Center The Windows 10 action center allows you to receive system notifications, such as updates, and push notifications, such as emails and SNS updates. You can also adjust settings conveniently. For example, you can select wireless network options or adjust the volume and screen brightness via hot keys in the action center. Checking notifications 1 Select on the taskbar. 2 When the action center panel appears, select a message to check it. • You can enable or disable push notifications for applications. You can also set personalized hot keys to appear in the act..

Wired keyboard/mouse (optional) - Page 18

18 Basics Wired keyboard/mouse (optional) A wired keyboard and mouse are optional. Their appearance may differ depending on which model you purchase. Wired keyboard Use the keyboard to enter characters and perform various functions. Directional keys Moves the cursor up, down, left, or right. Number keys The numeric keypad can be used when the Num Lock key is pressed. Indicator light Indicates if the Num Lock, Caps Lock, and Scroll Lock keys are activated. Function keys Performs specific software functions. Functions may differ depending on the program. Special keys Delete or insert text, mo..

Right button - Page 19

Basics 19 Clicking Briefly press the left mouse button once. Click this button once to select an item. Double-clicking Rapidly click the left mouse button twice. Double-click an item to launch it. Right-clicking Click the right mouse button once to display the context-sensitive menu for the current program. Wired mouse A mouse controls the cursor on the screen. The appearance of the provided mouse may differ depending on the model. Right button Shows context-sensitive menus for the current program. Left button Selects and launches an item. Wheel button Moves the cursor up and down. If you m..

Installing the wireless receiver - Page 20

Basics 20 Wireless keyboard/mouse (optional) The wireless keyboard and mouse are optional and the appearance may differ depending on the model. Some models may be supplied with a wired keyboard and mouse. Installing the wireless receiver 1 Open the battery cover at the bottom and insert the battery as shown in the image below. Battery cover Power switch Set the switch to the OFF position when the mouse is not in use to save battery power. Connect button Press the Connect button to activate the wireless receiver. Dragging Use the mouse to position the cursor on an item to be moved. Then, cli..

Basics - Page 21

Basics 21 3 Move the switch at the bottom of the mouse to the ON position. You can now use your wireless keyboard and mouse. • The wireless keyboard and wireless mouse can operate within 5 meters of the wireless signal sensor. • The range is based on the operating environment. If there is electromagnetic interference present, such as that created by a Wi-Fi network AP, the range may decrease. 2 Connect the wireless receiver to a USB port at the back of the computer.

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Wireless keyboard - Page 22

Basics 22 2 Insert the batteries and then close the battery cover. 1 2 • Ensure the positive (+) and negative (-) ends of the batteries are positioned correctly. • The AAA batteries supplied with the product cannot be recharged. Wireless keyboard 1 Open the battery cover on the bottom side of the keyboard. Slide the cover upward using your fingers. Battery cover 1 2

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Press to connect with the wireless receiver. - Page 23

Basics 23 Windows key Displays the Start menu. Battery replacement LED The LED blinks when the keyboard's battery needs to be replaced. Directional keys Moves the cursor up, down, left or right. Battery cover Connect button Press to connect with the wireless receiver.

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Hot key functions - Page 24

Basics 24 Key/Icon Function Description F9 Mute Toggle the sound on and off. F10 Volume control Adjust the volume. F11 F12 Power saving mode Switch to power saving mode. The wireless keyboard automatically enters power saving mode if there is no key input for a preset period. When the keyboard is in power saving mode, press any key to start using it again. The wireless keyboard cannot be turned off. Hot key functions Press and hold the Fn key and press a hot key. + Hot keys Key/Icon Function Description F1 Play the previous file Multimedia playback F2 Play/Pause F3 Stop F4 Play the next fil..

Wireless mouse - Page 25

Basics 25 Clicking Briefly press the left mouse button once. Click this button once to select an item. Double-clicking Rapidly click the left mouse button twice. Double-click an item to launch it. Right-clicking Click the right mouse button once to display the context-sensitive menu for the current program. Wireless mouse Right button Shows context-sensitive menus for the current program. Left button Selects and launches an item. Wheel button Moves the cursor up and down. When you move the mouse, the cursor on the screen moves in the same direction.

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If the wireless keyboard does not work - Page 26

Basics 26 If the wireless keyboard does not work ► Check the batteries. Check if the battery replacement LED ( ) at the top right of the keyboard is blinking. If the LED is blinking, replace the batteries. ► Check the wireless receiver connection. 1 Disconnect the wireless receiver from the USB port and then reconnect it. Dragging Use the mouse to position the cursor on an item to be moved. Then, click the left mouse button and move the item while the left mouse button is held down. Scrolling Move the wheel in either direction to move through a screen in either direction when the page i..

If the wireless mouse does not work - Page 27

Basics 27 If the wireless mouse does not work ► Ensure that the switch on the bottom side of the mouse is in the ON position. ► Check the batteries. ► Check the wireless receiver connection. 1 Slide the switch on the bottom side of the mouse to the OFF position. 2 Immediately place the keyboard near the receiver. Then, briefly press and hold the Connect button. Connect button 3 Check that the wireless keyboard is operating properly.

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Basics - Page 28

Basics 28 3 Return the switch on the mouse to the ON position. 4 Immediately place the mouse near the receiver. Then, briefly press and hold the Connect button. 5 Check that the wireless mouse is operating properly. 2 Disconnect the wireless receiver from the USB port and then reconnect it.

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Basics 29 To use a mini or micro card, insert the card into an adapter before inserting it into the memory card slot. • Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card in the indicated direction. • Store the card separately to prevent losing the card when moving the computer. • Memory card speeds vary. Memory card slot Use a memory card to transfer data to other devices, such as digital cameras or MP3 players. Memory cards ..

Continue without scanning - Page 30

Basics 30 3 Select the pop-up message to open the memory card folder. If a pop-up message appears, select the corresponding window → Continue without scanning . 4 Select Open folder to view files . 5 Save, move, or delete data on the memory card. The memory card folder opens only on the desktop. Inserting a memory card 1 If a dummy card or a memory card adapter is inserted in the memory card slot, remove it. 2 Insert a memory card into the memory card slot in the indicated direction. Use a memory card adapter to insert a micro memory card into the memory card slot. For mini memory cards, ..

Removing a memory card - Page 31

Basics 31 • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. • When trying to use a formatted memory card in another digital device, format the memory card again in the device. • Data protected by copyright laws cannot be reviewed or modified. • Inserting and removing a memory card repeatedly may damage the memory card. • Secure Digital Input Output (SDIO) is not supported. • If the write-protect tab is in the locked position, you cannot format, write, or delete data on the card. Re..

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Basics 32 2 Select the Start button ( ) → → System → Display , and then select Detect on the Multiple displays option. Select a mode. • Duplicate these displays : Show the screen on both the computer and the external display. • Extend these displays : Extend the screen to the external display. • Show desktop only on 1 : Show the screen on the computer monitor only. • Show desktop only on 2 : Show the screen on the external display only. External display Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables re..

Using the LCD as an external - Page 33

Basics 33 Monitor mode is only available when a source is detected at the HDMI-IN port. • If the computer is turned off, the LCD can still be used as a monitor as long as the power adapter is connected to an electrical outlet. • Even if the product is switched to Monitor mode by pressing the button during an operation, the operating system does not shut down. Press the button again to return to PC Mode. • When the computer is in Monitor mode the external audio is also switched to the computer. • If no video signal is displayed on the LCD in Monitor mode, disconnect and reconnect the..

Wired LAN - Page 34

Basics 34 Wired LAN 1 Connect a LAN cable to the LAN port on the computer. Wired LAN To access the Internet at home, set up an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. • Some features or procedures may differ depending on the model. • These descriptions are written for Windows 10, so some figures and descriptions may differ from your operating system. Since the procedures for other Windows operating systems are similar, use the computer referring to these descriptions.

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Basics - Page 35

Basics 35 4 Select Internet Protocol Version 4 (TCP/IPv4) from the list below This connection uses the following items → Properties . • The Network Component name may differ depending on the operating system. • To add a network item such as a client, service, or protocol, select Install... under the list of network items. 2 Select the Start button ( ) → → Network & Internet → Ethernet → Change adapter options . 3 Right-click Ethernet and select Properties . The LAN device name may differ depending on the computer’s network device.

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Wake on LAN (WOL) feature - Page 36

Basics 36 Wake on LAN (WOL) feature Activate the system remotely from sleep mode when a signal, such as a magic packet command, is received via a wired LAN. 1 Select the Start button ( ) → → Network & Internet → Ethernet → Change adapter options . 2 Right-click Ethernet and select Properties . 3 Select Configure... → Power Management → Allow this device to wake the computer → OK . 5 Configure the IP settings. • When using DHCP, select Obtain an IP address automatically . • When not using DHCP, contact the network administrator for the IP address. To use a static IP add..

Wireless LAN (optional) - Page 37

Basics 37 Wireless LAN (optional) Connect the computer to a wireless network to use the Internet. The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model. About Access Point (AP) An Access Point (AP) is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network. Multiple devices can be connected to an AP. 4 Restart the computer. • If the computer wakes up from sleep mode inadv..

Connecting to a Wi-Fi network - Page 38

Basics 38 2 Select a network from the list of detected wireless networks and select Connect automatically → Connect . 3 Enter a password, if necessary, and select Next . Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available. If you require a network password, contact the system administrator. Connecting to a Wi-Fi network 1 On the taskbar, select . AP List

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Basics 39 Using the Security slot You can secure the computer by connecting a lock and cable to the Security slot. Tie the lock and cable to a fixed object and install the other end of the cable to the Security slot. To use this feature, you must purchase a lock and cable (sold separately). Your product may differ from the one shown above. For more information, refer to your lock’s manual. Soojin 스티커 노트 09/08/2017 10:40:12 GMT Soojin에 의해 설정된 Marked

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Using applications - Page 40

40 Applications Using applications • Images and features may differ depending on the model and the application version. • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update . • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer. Some troubleshooting actions in response to service requests may not work depending on the application manufacturer.

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Soojin에 의해 설정된 Marked - Page 41

Applications 41 Menu Description System • Set system settings. Network • Set network functions and settings. Display • Set the screen brightness and color. Audio • Set sound settings. Input • Set input functions and settings. About • View the application version. Samsung Settings Samsung Settings , a Samsung-integrated settings application, offers various settings functions. Images and features may differ depending on the model and the application version. 1 Select the Start button ( ) → Samsung Settings . 2 Select an option to configure the corresponding function. Soojin 스..

Activating the privacy folder - Page 42

Applications 42 3 Select the Inactive switch, and enter your password, then select OK . 4 Select Select Folder and select a folder as the privacy folder. The folder will be changed to the privacy folder. Activating the privacy folder 1 Press and hold the key and press the F12 key. 2 Enter the password and select OK . 3 Check the privacy folder in the File Explorer. You can save or move files into the privacy folder. Deactivating the privacy folder Press and hold the key and press the F12 key to hide the privacy folder. The privacy folder will not appear in the File Explorer. Samsung Securit..

Using the block recording - Page 43

Applications 43 Using the block recording If your computer is hacked, the block recording feature prevents the use of the camera and the microphone. You can protect your computer system and your privacy safely. Select the Start button ( ) → Samsung → Samsung Security → Block Recording and then select the switch to turn on the block recording feature. Setting the secret screen When you work with your private information or open a window you wish to keep private, create a secret window to prevent an invasion of your privacy. 1 Select the Start button ( ) → Samsung → Samsung Security..

Samsung Update - Page 44

Applications 44 3 Select Update all . Or, select Install or Update of the item to be updated. The items will be updated. Samsung Update Install and update Samsung applications and drivers on the computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung Update . • To check for available updates, the computer must be connected to the Internet. • Only applications that have been installed with this application can be updated. • Images..

Soojin에 의해 설정된 Marked - Page 45

Applications 45 2 Select Online Support (S Service) on the main page. Enter the Contents and select Request . Online Support (S Service) 3 You can speak to a service associate to resolve your computer’s problems. Waiting times may vary depending on the network and number of waiting customers. Online Support (S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time af..

Samsung PC Help (Self-help - Page 46

Applications 46 Using Samsung PC Help 1 On a smartphone, tap Samsung PC Help . 2 On the Samsung PC Help main screen, select a menu to display the available content. You may incur additional charges when you access content. Samsung PC Help (Self-help application) Use Samsung PC Help to access help-related content for Samsung computers from a smartphone. Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems. For more information, visit www.samsungpchelp.com . Installing Samsung PC Help 1 On a smartphone, tap Play Store and search for Samsung P..

Settings & Upgrade - Page 47

47 Settings & Upgrade LCD brightness Adjust the LCD brightness to reduce eye strain and save power. 1 Select the Start button ( ) → Samsung Settings . 2 Select Display → Screen Brightness and then adjust the level of brightness. Changing display mode Select the optimal screen settings based on your activity. Some options may not be available depending on the model. 1 Select the Start button ( ) → Samsung Settings . 2 Select Display → Display Color , and then select an option. • Auto Mode : Optimizes the screen automatically for the currently running program. • Dynamic : Make..

Controlling volume using the touch buttons - Page 48

Settings & Upgrade 48 Volume Adjust the system volume or sound volume when playing music or video. Controlling volume using the touch buttons Press the or buttons to adjust the volume. Samsung Electronics Co. Ltd observes strict quality and specification compliance during the manufacturing process of LCD products. However, the nature of LCD manufacturing results in unavoidable pixel defects in a small number of panel cells. Samsung has implemented an allowable defect range to assess suitability for sale: • Bright dots: 2 or less • Black dot: 4 or less • Bright and black dots combi..

Controlling volume using the taskbar - Page 49

Settings & Upgrade 49 BIOS (Setup utility) Define a boot password, change the boot priority, or configure the installed chipsets. • Incorrect settings may cause the system to malfunction or crash. • The BIOS setup screens, menus, and items may appear differently depending on the model and BIOS version. • BIOS setup functions are subject to upgrades. Controlling volume using the taskbar 1 Select on the taskbar. 2 Drag the adjustment bar to the desired volume. Volume adjustment bar

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Entering the BIOS screen - Page 50

Settings & Upgrade 50 Number Name • Setup items • Setup tools – Help : View the help for BIOS set up. – Default : Return to the default settings. – Restore : Cancel changes. – Save : Save settings. – Exit : Exit BIOS setup. • Help • Setup menu – SysInfo : View the basic specifications of the computer. – Advanced : Configure the chipsets and additional functions. – Security : Configure security functions. – Boot : Configure peripherals and boot- related settings. The BIOS setup screen appears only in English. Entering the BIOS screen 1 Turn on the computer. 2 Be..

Settings & Upgrade - Page 51

Settings & Upgrade 51 Setting passwords There are three password settings available: Supervisor Password , User Password , and HDD Password . • Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. • User Password (low security level): This password is required to enter the BIOS setup. This password will be deactivated automatically if the Supervisor Password is disabled. • HDD Password (high security level): This password is required to access the hard disk drive (HDD) from another computer. This password may ..

Setting a boot password - Page 52

Settings & Upgrade 52 5 Enter a password and select Ok . The password can be up to 20 characters. 6 Enter the password again to confirm it and select Ok . 7 Select Save → Ok to save and restart. • To enable the Password On Boot option, set a Supervisor Password and enter the password when starting up the computer. • To change the HDD Password after setting it, restart the computer. • For some models, if the password entered message appears in the Setup Notice window, select Ok to complete the setup. Setting a boot password 1 Turn on the computer. 2 Before the Samsung logo appear..

Settings & Upgrade - Page 53

Settings & Upgrade 53 Boot priority Change the boot priority from the BIOS setup. 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Boot menu. 4 Select Boot Device Priority . 5 Select an option menu to open the list. 6 Select an option. 7 Select Save → Ok to save and restart. Select Exit → Ok to restart without saving the changes. Removing a password 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Security menu. 4 Select a password type ( Supervisor Password , User Password ..

Windows recovery function - Page 54

54 Troubleshooting Samsung Recovery When a problem occurs with the computer, it is easy to restore the computer back to the factory default settings by using the Samsung Recovery application (Recovery/Backup). It is also possible to restore the computer to a previously backed up point. Back up important data regularly before a problem occurs with the computer. • The Samsung Recovery application may not be provided in models with less than 64 GB of storage. If you cannot access the Samsung Recovery application, refer to Windows recovery function . • Some functions may differ or may be un..

Recovering to factory default - Page 55

Troubleshooting 55 2 Select Computer factory reset → Start factory reset . Follow the on-screen instructions to complete the recovery to its initial status. Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external storage device before restoring the system. See Backing up data . 1 When the computer starts Windows : Select the Start button ( ) → Samsung Recovery . When the computer does not start Windows : Turn on the computer and press the F4 key several times before the Samsung logo appears.

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Backing up user data - Page 56

Troubleshooting 56 2 Select a drive to save the backed up data → Start backup . • When backing up to an external storage device, connect the device to the computer and then select the external drive. 3 Follow the on-screen instructions to complete the backup. Backing up user data You can back up data files and folders. 1 Turn on the computer and press the F4 key several times. 2 Select Back up user data . 3 Select the files or folders to back up and choose a storage device to save the data to and then select Start backup . • The backed up folders or files can be saved only on an exter..

Recovering after a backup - Page 57

Troubleshooting 57 3 Select Backup and restore management . 4 Select Restore of the data you want to recover → Start restore . 5 Follow the on-screen instructions to complete data recovery. Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point. 1 When backing up to an external storage device, connect the device to the computer. 2 Select the Start button ( ) → Samsung Recovery .

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Copying the drive (making a disk image) - Page 58

Troubleshooting 58 4 Select a disk to be copied → Start copy . The data on the disk is copied to the new disk. Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive. Purchase an external hard drive connector separately to connect the new drive to the computer. 1 Connect the new drive to the computer with an external hard drive connector. 2 Select the Start button ( ) → Samsung Recovery . 3 Select Create a factory state disk or Create a disk copy .

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How can I uninstall an application? - Page 59

Troubleshooting 59 Q&A When experiencing problems with the computer, try these solutions. Windows How can I uninstall an application? 1 Select the Start button ( ) → → Apps → Apps & features . 2 On the list, select an app to delete, and then select Uninstall . Windows recovery function If the Samsung Recovery application is not supported by the computer, reinstall Windows using the recovery function of Windows. Reinstalling Windows will erase all data saved on the computer. Back up application and personal data to an external storage device before reinstalling Windows. 1 Selec..

What is a Recovery area? - Page 60

Troubleshooting 60 Samsung Recovery What is a Recovery area? The computer has an additional partition for restoring data or saving backup files (only for models with the Samsung Recovery application). This partition is called a Recovery area and it includes a recovery image comprised of the operating system and applications. How can I start my computer in DOS? To start the computer in DOS via a USB device: 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Select the Boot menu. 4 Select Boot Device Priority . 5 Select the USB device for Boot Option ..

Samsung Recovery - Page 61

Troubleshooting 61 What is a recovery image? This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the computer and is embedded in the computer’s HDD. However, this is not provided for storage devices where the capacity is less than 64 GB, due to their small capacities. How can I restore a computer that does not have the Samsung Recovery application? Restore the computer with the recovery function provided by Windows. Refer to the Recover Functionality item in the help for more details. Why is the capacity representation o..

Product specifications - Page 62

62 Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item Specification Operating environment • Temperature: -5–40°C for storage, 10–35°C when operating • Humidity: 5–90% for storage, 20–80% when operating AC/DC rating • Input: 100–240 VAC, 50–60 Hz • Output: 19 VDC, 3.16 A PC rating • 19 VDC, 3.16 A (60 W) • Optional components may not be provided or different components may be provided depending on the model. • The system specifications are subje..

Ergonomic tips - Page 63

Appendix 63 • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. • The back of the chair should support the lower back. Adjust the backrest to fit your body properly. • Sit back fully in your chair and straighten the back and neck. Avoid leaning forward or craning your neck toward the computer screen. • Avoid using the computer while lying down or on your lap. If the computer’s temperature increases, there is a danger of burn injury. • The instructions in this manu..

Arms and hands - Page 64

Appendix 64 • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing. • Use an external keyboard and mouse when using the computer for long periods. When using an external keyboard and mouse, position the devices at the same height as the compute..

Hearing and volume control - Page 65

Appendix 65 Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can cause hearing damage. • Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear your conversation or music. • Avoid using headphones for long periods of time. • Default audio settings can be changed by software and driver updates without your knowledge. Always recheck equalizer and volume settings before listening to audio. ..

Reduce the risk of repetitive motion injuries. - Page 66

Appendix 66 • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician. • To prevent eye strain, take frequent breaks while using the computer. Reduce the risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands..

Handle the power cord with care. - Page 67

Appendix 67 Power related Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. • Firmly insert the power cable into the AC adapter. • Do not unplug the power cord by pulling on the cable. • Unplug the wall-mount AC adapter (integrated plug and power adapter) from the wall outlet while holding the body and pulling it in the direction of the arrow. Failure to do so may result in electric shock or fire. Connect the power cord to the AC a..

Battery usage related - Page 68

Appendix 68 Battery usage related Use manufacturer-approved batteries, chargers, accessories, and supplies. • Using generic batteries or chargers may shorten the life of your product or cause the computer to malfunction. They may also cause a fire or cause the battery to explode. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung. Take care not to allow metal objects such as a key or clip to touch the battery terminal (metal parts). This may cause excessive current and result in fire, burns, or damage to the batter..

Usage related - Page 69

Appendix 69 To avoid suffocation, keep the plastic bag away from infants and children. Putting a plastic bag over the head may result in suffocation. Never heat the computer (or the battery) or put the computer (or the battery) into a fire. Failure to do so may result in an explosion or fire. Before cleaning the computer, disconnect all the cables that are connected to the computer. Failure to do so may result in electric shock or fire. Keep the computer away from water or liquid. Water or liquid entering the computer may short-circuit the computer, resulting in electric shock or fire. If t..

Usage related - Page 70

Appendix 70 Do not place heavy objects on the product. This may cause a problem with the computer. In addition, the object may fall and cause injury or damage the computer. Properly shut down, disconnect and secure the computer cables before moving it. Failure to do so may damage the computer or cause someone to trip over a loose cable. Usage related Do not use the pen for unintended purposes, such as poking the body like eyes or ears and do not put it in your mouth. Doing so may result in physical injury. Do not place a candle, light cigar, etc. over or on the product. There is a danger of..

Appendix - Page 71

Appendix 71 If the product emits smoke or there is a burning smell, disconnect the power plug from the wall outlet and contact a Samsung Service Center immediately. There is a danger of fire. Do not use damaged or illegally modified CDs. There is a danger of damaging the product or personal injury. Do not insert the fingers into the ports (holes), card slot, or vents. There is a danger of injury or electric shock. Use recommended computer cleansing solutions when cleaning the product and only use the computer when it is completely dry. Failure to do so may result in electric shock or fire. ..

Appendix - Page 72

Appendix 72 Do not use your computer in a hospital or on an aircraft that can be interfered with by radio frequency. • Avoid using your computer within a 15 cm range of a pacemaker, if possible, as your computer can interfere with the pacemaker. • To minimize possible interference with a pacemaker, use your computer only on the side of your body that is opposite the pacemaker. • If you use medical equipment, contact the equipment manufacturer before using your computer to determine whether or not the equipment will be affected by radio frequencies emitted by the computer. • When in ..

Storage and movement related - Page 73

Appendix 73 Make sure to close the computer cover before connecting the power after a reassembly. There is a danger of electric shock if your body touches an internal part. Never disassemble or repair the product by yourself. There is a danger of accident. Use authorized Samsung Service Center. To connect a device that is not manufactured or authorized by Samsung, enquire at a Samsung Service Center before connecting the device. There is a danger of damaging the product. Storage and movement related Do not operate or look at the computer while driving a vehicle. There is a danger of a traff..

LCD bad pixels - Page 74

Appendix 74 LCD bad pixels Samsung observes strict specifications regarding the quality and reliability of the LCD. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsung’s quality standards for bad pixels are as follows: • Bright dot : 2 or fewer • Black dot : 4 or fewer • Combination (bright and dark) : 4 or fewer Clean the LCD screen with a soft cloth dampened with computer cleansing detergent. Do not use excessive forc..

Important safety information - Page 75

Appendix 75 Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. • Do not use this product near water or a heat source such as a radiator. • Set up the system on a stable work surface. • The product should be operated only with the type of power source indicated on the rating label. • Ensure that the electrical outlet to power the equipment is easily accessible in case of fire or short circuit. • If the computer has a voltage selector switc..

Care during use - Page 76

Appendix 76 Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components. • Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturers instructions. If the CMOS battery requires replacement ensure that ..

Operating instructions - Page 77

Appendix 77 Operating instructions 1 When installing and operating devices please refer to safety requirements in the user manual. 2 Devices can be used only with the equipment specified in the technical specifications of the devices. 3 If any smell of burning or smoke is detected from the computer the unit should be switched off and the battery removed. The unit should be checked by a qualified technician before reuse. 4 Service and repair of devices should be carried out by authorized service centers. 5 Do not allow the portable computer to operate with the base resting directly on expose..

Replacement parts and - Page 78

Appendix 78 Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer. To reduce the risk of fire, use onl..

Do not unplug the power cord by pulling the cable only - Page 79

Appendix 79 Connecting and disconnecting the AC adapter The socket-outlet shall be installed near the equipment and shall be easily accessible. Do not unplug the power cord by pulling the cable only . Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 60825-1. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. • Laser Safety No..

Power cord requirements - Page 80

Appendix 80 General requirements The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. • The power cord set must have a minimum current capacity of 7A and a nominal voltage rating of 125 or 250 volts AC, as required by each country’s power system (USA only). • The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C7 (or C5) connector, for mating with appliance inlet on the com..

Regulatory compliance - Page 81

Appendix 81 The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. Some circumstances require restrictions on wireless devices. Examples of common restrictions are l..

Appendix - Page 82

Appendix 82 • Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. • If the system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. • Wireless devices are not user serviceable. Do not modify..

USA and Canada Safety Requirements and Notices - Page 83

Appendix 83 Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use On Aircraft Caution Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. Other wireless devices Safety notices for other devices in the wireless network: Refer to the documentation supplied with wireless Ethernet adapters or othe..

Unintentional emitter per FCC Part 15 - Page 84

Appendix 84 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encou..

Intentional emitter per FCC Part 15 - Page 85

Appendix 85 Intentional emitter per FCC Part 15 (If fitted with 2.4 G band or 5 G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in the system are only qualified for use in the United States of America if an FCC ID number is on the system label. This device is restricted to indoor use due to its oper..

Exposure to Radio Frequency (RF) Signals - Page 86

Appendix 86 Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the r..

Appendix - Page 87

Appendix 87 For corresponding model only The Specific Absorption Rate (SAR) is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC wireless devices to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). SAR level of this device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Fo..

Unintentional emitter per ICES-003 - Page 88

Appendix 88 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject ..

Appendix - Page 89

Appendix 89 The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transm..

Samsung Electronics Co., Ltd. - Page 90

Appendix 90 Manufacturer information Samsung Electronics Co., Ltd. 129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, 443-742, Korea Samsung Electronics Suzhou Computer Co., Ltd. No. 198, Fangzhou Road, Suzhou Industrial Park, Jiangsu Province, 215021, China Tel: +86-0512-6253-8988 Samsung Electronics Vietnam Co., Ltd. Yen Phong 1, I.P Yen Trung Commune, Yen Phong Dist., Bac Ninh Province, Vietnam For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product. RTC caution CAUTION: Danger of explosion if battery i..

samsung.com/uk/aboutsamsung/samsungelectronics/ - Page 91

Appendix 91 Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectro..

Correct disposal of batteries in this product - Page 92

Appendix 92 USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. “Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate .” Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278-0799. For battery recycling go to call2recycle.org ; or call 1-800-822-8837. Warning: This product contains chemicals known to the state of California t..

Samsung package Take-Back - Page 93

Appendix 93 Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278-0799

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Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. English. 08/2017. Rev. 1.0 www.samsung.com

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